Frequently Asked Questions
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Will my carpet resoil quicker after cleaning?
Not with O'Grady Carpet Cleaning System! The carpet fibers repel dirt. You
will pick up more dirt each time you vacuum. However, the case with lesser
cleaning systems is very different because chemical residues that attract soil
are left in your carpet after cleaning. With O'Grady Carpet Cleaning System
your carpet is left soft and residue free!
How long will it take to dry?
The O'Grady Carpet Cleaning System normally dries in 30 minutes to an
hour. Variations of drying times are due to carpet type, amount of soil,
humidity, air movement, and room temperature.
Will cleaning damage my carpet?
Not with O'Grady Carpet Cleaning System! You could clean your carpet
every day using this system. Steam cleaning is harder on the carpet and is
not recommended on a daily or even a weekly basis because of the amount
of water left in the carpet causing long dry times. This can promote rot,
mildew, and bacteria growth. Carpet damage resulting from steam cleaning
is usually not the fault of cleaning itself, but because of harsh methods,
superheated water, residue-laden chemicals, detergents and poor quality
workmanship. You can trust the unique O'Grady Carpet Cleaning System
and trained technicians to protect your carpet and furnishings.
Will all the stains come out?
Almost all stains will come out using O'Grady Carpet Cleaning System, but
we cannot guarantee that all stains will be removed. You can be sure that
our technicians will treat all persistent stains, removing any that are not
permanent. When a stain is judged to be permanent, our technicians have
the ability to use special treatment methods that they will discuss with you.
What should we do before the cleaning is done?
With just a little assistance from you, we will make sure your special
mementos and treasures are kept safe. Please remove all breakables, small
furniture pieces and personal items from areas to be cleaned. China
cabinets, display cases and closet floors must be emptied before moving and
cleaning. Full length draperies and upholstery skirts should not be resting on
carpet. Please hang or pin up to prevent contact with the carpet. Please call
to the technicians attention any stains or other items that may need special
attention. We want you to be completely satisfied with our work in every
respect. Beds, dressers, tv's, stereo, and computers are not moved by our
technicians.
What can be done to help maintain my carpet's appearance?
Our technicians can provide soil blocker protection to help your carpet stay
clean. Soil blocker bonds to all parts of each individual fiber, thus reducing
the ability for dirt, grease and staining materials to attach themselves and
become permanent. (much like nonstick coatings on kitchenware).
Vacuuming and spot cleaning will be easier and carpet life is extended.
Does cleaning my carpet help my indoor air quality?
Absolutely! Using O'Grady Carpet Cleaning System on your carpet will leave
it sanitized of bacteria, and free of mildew, fine particles, dust mites, smoke
residue, and other chemicals that settle into your carpet.
